I was tired of getting my carpets cleaned and I had an old house with beautiful hardwood flooring. Robinson's Flooring did a wonderful job of refinishing my old floors. I appreciate everything Ken Dykes did to help me. All the work was done to my satisfaction. I was treated very well by the Robinson's crew.
Harold Gillott, Fresno, California
I love Robinson’s Flooring. My rep, Rob Santos, is so professional and polite. He always communicates well and gets back to me promptly. The product and the quality are great. I love their central location in River Park. I’m in real estate and I refer all of my clients to Robinson’s Flooring. They have so many choices; there’s something for everyone from vinyl to tile to hardwood floors and all very affordable. They just have everything; it’s so convenient. The installers are awesome. I have never had to call them to come back for redos. It’s the same with the clients I’ve referred. They do it right the first time. I always get good feedback from them. What a great job they do! Read More.
We had a unique situation. We already had hardwood in the living areas of our home and carpeting in the bedroom and office areas. We want to have the same hardwood throughout our home but could only afford to do about half the job. Robinson’s Flooring helped us find a solution.
My husband, who is an experienced contractor had visited the Robinson’s Flooring showroom and spoken with the salesman, Ken Dykes. Ken was nice enough to let him take several sample boards home. We liked the product and asked Ken to come to our home. Before Ken arrived, my husband had penciled out what the flooring and labor should cost. He researches and knows the costs of things. He said to me, “If they come close to these numbers, we’re buying today.”
Robinson’s numbers were in the ballpark. But that’s not the only reason we bought. I liked the way Ken explained how we could resolve our problem of only being able to do half the job now. The worry is that the same product won’t be available when we’re ready and the flooring won’t match. Ken explained he had a similar situation in his own home. He said that although the exact product may not be available, something very similar will be. To help with any possible discrepancies, he had us purchase an extra box of planks that can be feathered with the new flooring to ensure a uniform look.
Ken’s demeanor wasn’t pushy. He sat on our couch and was like a friend who just knew a lot about flooring and was giving us his advice. Once the contract was signed and the check written, Ken didn’t forget about us. He gave us his cell phone number and communication was seamless.
The installers were efficient, courteous, and on-time. They stayed on task and didn’t goof off. They cleaned up really well and I was very comfortable with them in my home. After the first day, my husband came home and inspected the workmanship. He said, “These guys know what they’re doing.” From a craftsman point of view, my husband was very pleased. We look forward to doing the second part of the job with Robinson’s Flooring.
Kristin Iles, Clovis, California
110 East Alluvial, Fresno, California 93720
We are located at the River Park Shopping Center behind the JC Penny Home Store and across from Kohls.
Monday—Saturday: 9 a.m. - 6 p.m.
Sunday: Noon - 5 p.m.
I was interested in a hardwood floor called Carmel Valley. So I kept visiting Robinson's Flooring and walking on the sample they had. Eventually, I decided to try it in one room, a hallway. I liked it and it grew from there until we did the whole house. The workmen were very capable, pleasant, fast, and neat. My sales rep was a delight all the way through. I absolutely love my hardwood flooring; it looks wonderful. It adds a rich look to my home. And I love the easy maintenance. I'm absolutely, positively happy with Robinson's Flooring. Read More.
Janell Boldt, Fresno, California
About three years ago Robinson’s Flooring installed laminate flooring that looks like wood for an add-on, including a game room. They did such a wonderful job that when we wanted the upstairs done, we called Robinson’s back. My wife is just thrilled. We are both thrilled.
We have one of those odd cabins built against a hill, so our kitchen is upstairs. The new wood-look laminate is a lot easier to clean and works well in a kitchen. Robinson’s Flooring did a fabulous job. They were very efficient. The installers were helpful, fast, and friendly. They moved all the heavy furniture, put it all back, and cleaned everything up. We want those same installers to come back when we put in the laminate downstairs. Read More.
Debra Colliver, Shaver Lake, California
We had hardwood flooring downstairs and our large dogs scratched it beyond repair. Plus, I used the wrong product on the floor, which left a residue that could not be removed without completely refinishing the floors. At first, we were looking for ceramic tile that looks like wood. We shopped at a couple of flooring stores and when we stopped by Robinson’s Flooring, Jim Coyne showed us a high-end laminate that looks like wood. He took a key and ran it on the surface to show how it didn’t scratch. That impressed us. Jim brought some samples to our house to see which would look best with our wainscoting. We chose a laminate that looks like a multi-colored wood and it blends well with the wainscoting. It looks great! We also purchased pet-friendly carpet for the upstairs. There was no hard sell at anytime.
Both the flooring and carpet installers were fantastic. I stopped by the house one evening and all the four-inch baseboard was removed without breakage or damage to the walls. It was reinstalled in the same manner. The flooring installers were done a day early and everything was cleaned up and all the furniture was placed where it was previously. The carpet installers were equally as professional and prompt. Everything was great from beginning to end. We will definitely return to Robinson's Flooring!
Sandy Marshall, Clovis, California
Our builder had used Robinson’s Flooring on a previous house, so we called and I got to talk to Rob Santos. I instantly liked him. That was for our home in Clovis. When we built our Shaver Lake home, we had Rob bid the price. We also shopped around with competitors. Robinson’s came in under everybody else. Their bid was way better. The installation was great. The guys showed up on time and they kept in constant contact with me during the process. Very professional. Robinson’s has the best flooring. With other companies, I just didn’t feel the personal connection. Rob stopped by the house when he was in the area just to see how things turned out.
Bob Lightfoot - Shaver Lake, California
P.S. The installers were good at karaoke, too. I came in one day and I could hear “Love Shack” all over the house. I went downstairs and heard the two installers singing away. Guys enjoying their work. Read More.
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